This article will discuss how to increase customer loyalty through instagram. We all know about instagram and its popularity. And it shouldn’t be strange if someone says that instagram is one of the most interesting social media platforms. If we talk about the ecommerce industry. Instagram has more than 80 percent brand presence on it.
Yes being on a social media platform
Like instagram is understandable but has anyone thought about the commercial benefits behind the presence of brands on social media? How do they generate it? How do they leverage their social presence to attract their customers?
Embedding instagram ads on websites is one of the main reasons and the most common answers to the questions above. A brand and a customer can successfully build Bulk SMS Azerbaijan their image and maintain their loyalty with the help of instagram in many ways. To understand how they do it, let’s try to understand the relationship between instagram and ecommerce.
The relationship between instagram & ecommerce
Instagram is basically a social media network that now takes the form of a visual commerce platform. Whereas ecommerce is an industry in which commerce is conducted electronically or online, often with the help of social media aggregation tools and user-generated content. Now that we have a basic idea of both, let’s find out how we as ecommerce business owners can measure customer loyalty on instagram?
How to measure customer loyalty via instagram
Customer loyalty is actually a product of regular and responsible service. The faster and more actively you serve customers, the more loyal your customers will be.
How to identify which customers are loyal. And first of all, what is a loyal customer? So. Loyal customers will be the ones who engage, respond and check your profile or website and instagram regularly. And you can check the number of subscribers to a certain extent on instagram itself through its metrics feature.
After you have a business instagram account. Instagram will provide metrics for the number of engagements, likes, comments, shares and saves on each post. On average, 20 EG Lists percent of engagement counts as good engagement. Mathematically, the number of engagements when divided by the total number of followers and then multiplied by 100, is the engagement rate of your instagram profile.
You can convert your regular customers into loyalty customers via instagram
Customers appreciate and like it when the brands they choose will reward them with something in return. You can earn the loyalty of your regular customers by incorporating them into your business at a small rate. Find out which subscribers frequently comment, like and share your posts regularly and ask them to collaborate with your brand.
